I finally received the starter today. I had originally reached out just asking for a delivery update because the Shop app never moved past “waiting,” and after 9+ days with no tracking updates, I genuinely wasn’t sure if the package had been lost.

I completely understood that shipping from Canada and customs could cause delays, but when I politely asked if there was a tracking number available, I never received a response. The communication overall felt a bit dismissive, which was disappointing.

I originally purchased from this small shop because I loved the story about the kids’ asparagus stand fundraiser and wanted to support a small business. The product may be wonderful, but the customer experience lacked the warmth and appreciation you hope for when supporting a small business.

Just sharing honestly that what you see on Instagram doesn’t always match the real customer interaction experience.

It’s been over a month since I have reactivated this starter and unfortunately it has still not risen even once. It bubbles on the surface quite a bit each time I feed it, but it has never progressed. I use a food scale to measure right to the gram so I’m quite sad I have been unable to bake a load of bread.

The instructions are easy to follow! I’ve been using this starter for over a year now and it’s been amazing!! Order this and make your life easy!!

Been using this starter for probably 2 years now, it's literally bullet proof. You cannot kill this thing. It comes back to life so quickly, and raises my bread up without fail. Beautiful tangy taste 🤤

Bought during 2020 and she is still thriving and making amazing products ! 100% recommend!